Business Process & Product Improvement
When Automation Outruns Authorization
Some of the biggest business risks hide in the smallest process gaps.
A recent AI-assisted Marketplace transaction highlights one: Where does permission to automate end, and permission to make consequential decisions begin?
If those boundaries are unclear, companies risk privacy issues, reputational damage, and possible legal liability.
This is where I focus: finding the small, overlooked gaps between “works” and “works responsibly.”
Sometimes the biggest opportunities are hiding in the smallest gaps.
Prashant Kadam
Business Process & Product Improvement